Parking, Arrival, Digital Check in & Guest information
Treadwell Mansion offers a seamless, independent stay without a traditional front desk. Check-in, property access and guest communication are handled digitally, with our team available by text or phone whenever assistance is needed.
Below you'll find information about parking, arrival, access and frequently asked questions about your stay.
Parking at the Treadwell Mansion
Parking is available by reservation in our on-site garage or nearby reserved outdoor spaces. Please follow the parking instructions provided with your reservation, as availability and assigned parking locations may vary.
Our on-site parking garage is located at Treadwell Mansion, 93 Pleasant Street, with the garage entrance accessible from Court Street via the cobblestone driveway. Please proceed slowly, as the turn into the garage is tight.
The garage accommodates compact cars, sedans, and most mid-size SUVs; large SUVs and pickup trucks are not permitted.
Garage spaces are numbered, so please complete your check-in before parking and follow the parking instructions provided with your reservation. Watch the video below for a step-by-step guide to entering and parking in the garage.
On-Site Garage Parking
Our reserved outdoor parking is located at 134 Pleasant Street, just a few minutes' walk from Treadwell Mansion.
Enter through the Citizens Bank parking lot, then take a quick right into the lot immediately after entering. Park in one of the designated diagonal spaces facing back toward Pleasant Street.
Please only use the designated Treadwell parking area shown in the video below. Once parked, simply walk down Pleasant Street to Treadwell Mansion at 93 Pleasant Street.
Outdoor Parking
Complimentary EV Charging
Complimentary EV charging is available to guests parking in our on-site garage. Charging access is available from nearly every garage parking space.
Arrival & Digital Check-In
Does Treadwell have a front desk?
Treadwell Mansion does not have a traditional front desk. Check-in, property access and guest communication are handled digitally, allowing you to arrive and access your accommodations without waiting at a desk.
Our team remains available by text or phone whenever you need assistance.
What happens before I arrive?
Before your stay, you'll receive digital instructions covering registration, parking, arrival and property access.
Please complete all required pre-arrival steps before reaching the property so your access information can be provided when your accommodations are ready.
What time is check-in?
Check-in begins at 4:00 PM.
Early check-in may be available for a $40 fee, subject to availability.
How do I access the building and my room?
Once your accommodations are ready and your required registration steps are complete, you'll receive secure access instructions for the building and your accommodations.
There are no physical room keys to pick up.
What if I arrive late?
Digital access allows you to arrive after normal business hours without coordinating with a front desk.
Make sure you have completed your digital check-in and received your access information before arriving.
How do I contact the Treadwell Team?
Our Digital Concierge is the primary way to reach our team throughout your stay.
For assistance, questions or local recommendations, simply respond to your Treadwell guest messages or text:
Digital Concierge: (603) 932-5448
Is staff available overnight?
Treadwell Mansion does not have overnight staff on-site.
Housekeeping requests, amenity deliveries and other non-emergency service requests received after business hours will be addressed as soon as possible the following morning.
If you require immediate assistance after hours, text our Digital Concierge at (603) 932-5448.
Is housekeeping provided during my stay?
Rooms are cleaned following checkout. Stayover housekeeping is available by request, and extended stays receive scheduled housekeeping service.
If you need housekeeping assistance during your stay, contact our Digital Concierge. Or simply place your "Please make up my room" tag on your door.
What should I do in an emergency?
For any life-threatening or medical emergency, call 911 immediately.
Confirmed guests will receive our Emergency On-Call # before arrival.
This number is for emergencies only, including:
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Active water leaks or flooding
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Broken windows or exterior doors creating an immediate safety or security concern
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Significant property damage requiring immediate attention
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Fire, smoke, or other urgent building safety concerns
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Other situations that pose an immediate risk to guests or the property
Please do not call the Emergency On-Call Phone for routine guest assistance, including:
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Trouble with access codes or entering your room
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Wi-Fi or television issues
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Towels, linens, toiletries, or other amenities
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Housekeeping requests
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Parking questions
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Early check-in or late checkout
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General questions or local recommendations
For these requests, please text our Digital Concierge at (603) 932-5448.
For an urgent property emergency requiring immediate attention, please call our Emergency On-Call Phone.
Checkout
What time is checkout?
Checkout is at 11:00 AM.
There is no front desk checkout required. Simply let us know through your guest messaging when you have departed.
Is late checkout available?
Late checkout may be available for a $40 fee, subject to availability.
Contact our team to check availability before your scheduled departure.
Frequently Asked Questions
Where is the Treadwell Mansion located?
Treadwell Mansion is located at 93 Pleasant Street in downtown Portsmouth, New Hampshire, within walking distance of Market Square, Prescott Park, Strawbery Banke Museum, restaurants, shops, and the Portsmouth waterfront.
Is Treadwell within walking distance of downtown Portsmouth?
Yes. Treadwell Mansion is located in the heart of downtown Portsmouth. Market Square and many of Portsmouth's restaurants, shops, historic sites, entertainment venues, and waterfront attractions are within a short walk.
Is Wi-Fi included?
Yes. Complimentary Wi-Fi is available throughout Treadwell Mansion. Connection information is provided with your stay details.
Do rooms have kitchens?
Many Treadwell Mansion accommodations include full kitchens or kitchen facilities. Amenities vary by room type, so please review the individual room description when booking.
Are pets allowed?
Yes. Treadwell Mansion offers dog-friendly accommodations. Please review our current pet policy and applicable fees when booking or contact us before arrival if you are traveling with a pet.
Is Treadwell suitable for families?
Yes. Treadwell Mansion offers a variety of accommodations for families, including one- and two-bedroom residences and accommodations with additional sleeping space. Pack 'n Plays, cribs, and high chairs may also be available upon request.
Are there elevators?
Yes. Treadwell Mansion has elevator access to guest-room floors. If you have specific accessibility requirements, please contact us before booking so we can help identify the most appropriate accommodations.
Can I use the rooftop?
Our rooftop, Skyline at Treadwell, is available to hotel guests unless it has been reserved for a private event or temporarily closed.
Can I store luggage?
Because Treadwell Mansion does not have a traditional front desk, luggage storage must be arranged with our team in advance and is subject to availability.
Does Treadwell have ADA rooms?
Yes. ADA-friendly accommodations are available within our Grand Heritage and Garden Level Suites. Depending on your specific needs, many of our other accommodations may also be suitable and are accessible by elevator.
If you have specific accessibility requirements, please contact us before booking. Our team can help identify the accommodations and property areas that best meet your needs.
Is smoking allowed?
Treadwell Mansion is a smoke-free property. Smoking and vaping are not permitted inside guest accommodations or indoor common areas.
Does Treadwell serve breakfast?
Treadwell Mansion does not operate an on-site restaurant or traditional hotel breakfast service. Instead, our downtown location puts guests within walking distance of many of Portsmouth's cafés, bakeries, coffee shops, and restaurants.
Our team is happy to recommend local options based on what you're looking for.
Does Treadwell offer weekly, monthly or extended stays?
Yes. Treadwell Mansion offers discounted weekly and monthly rates, making it an ideal option for extended stays in Portsmouth.
Every accommodation includes a full kitchen, and many also feature traditional living rooms and additional residential-style space. Treadwell is well suited for guests who are between homes, renovating, relocating to the area, planning a seasonal stay, or simply looking to experience Portsmouth before making a longer-term move.
For stays longer than one month, please contact us directly for exclusive extended-stay rates and availability.
Does Treadwell have a pool or gym?
No. Treadwell Mansion does not offer a traditional hotel pool or fitness center. Our goal is to connect guests with the local Portsmouth community rather than recreate it inside the hotel.
We like to think of downtown Portsmouth as our amenity. Restaurants, cafés, shops, waterfront paths, parks, entertainment, historic sites, and local businesses are all just outside our doors.
Our team is happy to recommend nearby fitness options, activities, and other local experiences during your stay.
Does Treadwell have laundry facilities?
Laundry options vary by accommodation. If laundry access is important for your stay, particularly for a weekly, monthly, or extended stay, please contact us before booking so our team can recommend the best accommodation for your needs.
Make the most of your time in Portsmouth with our Digital Concierge, featuring personalized recommendations for restaurants, coffee, shopping, attractions, activities, nightlife, and more. Whether you're planning ahead or looking for something to do now, it's an easy way to discover Portsmouth based on your interests.
Contact
Email treadwellmansion@gmail.com
Phone (603) 766-3476 ext. 112
93 Pleasant Street, Portsmouth, NH 03801